Christopher Jones, Founder – Owner/Operator

Rapid Response Roadside Assistance Services opened on April 20th 2013 in Limestone County Alabama as a quick response emergency roadside service. After joining the ranks of several national insurance agencies we began our mission to provide top ranked, high quality, customer service driven solutions for our communities motorists and interstate travelers. 

Since our opening we have played an aggressive and strategic role in the planning and execution process of how insurance companies and motor clubs respond to roadside emergencies. While most have failed to grasp the concept of quick response ERS the few that have followed our lead have been able to successfully cut their response times down by (2/3) two-thirds as well as double their customer satisfaction rates.

In 2022, while responding to assist a motorist that had been left stranded by their insurance company motor club, I met Mike Sprague, founder of Ambulock Inc.(a full service locksmith co). Mike, much like myself, believes in providing straight forward, strong customer service. After much conversation and debate we came to the joint conclusion that the best way to serve the motorists and citizens of our community was by combining the independent abilities of both companies into a single unified organization. Customers will now be able to receive all the services they need (except towing) from one provider instead of having to go through multiple companies. 

Our team has over 35 years of experience in First Responder roles as Police, Fire, EMS, Military and Security. We understand emergencies, from minor to major.